I.T. Business Systems Director

Date: Jun 20, 2025

Location: Dunfermline, GB, KY11 8GR

Company: Optos

I.T. Business Systems Director 

Permanent

 

ROLE SUMMARY

We are currently looking for a passionate and forward-thinking Business Systems Director to join our IT Operations team, based in Dunfermline. In this role, you will lead and coordinate the Business Systems team ensuring the effective development, operation, and maintenance of report data processing and associated systems. You will play a key role in aligning cross-functional initiatives, collaborating with internal departments and external partners to drive project success. Additionally, you will provide strategic and operational support to the Vice President of IT, contributing to the continuous improvement of our technology landscape.

 

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Supervise, motivate and develop staff, maximising their individual contribution, their professional growth, and their ability to function effectively with their colleagues as a team.
  • Perform people-management tasks, including recruitment, promotions, performance and compensation management, and training and development.
  • Serve as the liaison for the Business systems team to other divisions, and departments.
  • Respond to and resolve requests, inquiries, and issues.
  • Effectively communicate maintenance and support expectations to team members and stakeholders; whilst managing team expectations.
  • Actively oversee systems analysis, design, development, testing, and implementation of point releases resulting from change requests.
  • Develop or validate required system documentation and provide technical direction and support.
  • Identify systems and architecture needs for ongoing changes, maintenance, and support. Develop solutions and recommendations to enhance application design and analysis, and programming/database techniques.
  • Administer, manage and oversee technical support of various applications and reporting functions to ensure their integrity and continuous operation.
  • Fine tunes for high availability. Monitor process and determine solutions to user problems.
  • Oversee the project teams in achieving a common purpose.

 

MINIMUM QUALIFICATIONS

  • IT Systems Development/analysis experience.
  • Previous IT project lead/manager experience.
  • Experience in budget and forecasting.
  • Excellent communication skills, with the ability to engage confidently and clearly with stakeholders at all levels across the organisation.
  • Proven ability to build strong relationships and demonstrate excellent interpersonal skills.
  • Strong and consistent leadership qualities, with the ability to inspire and guide.
  • Exceptional coordination and organisational skills, with keen attention to detail.
  • Highly adaptable and flexible, with the ability to prioritise tasks in a dynamic setting.
  • Ability to make sound, confident decisions in high-pressure situations.  
  • A degree in Computer Science or any related field of study is required, or relevant work experience in a similar role.

 

BENEFITS

At Optos, we offer a highly competitive compensation and benefits package.

 

EQUAL OPPORTUNITIES EMPLOYER

We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation, age or protected veteran status.

 

If you feel you have the necessary skills and experience and want to join a great team, please click on the Apply button!